Privacy Policy

What we collect

• Account data (name, email, password hash)
• Order & payment metadata (via Razorpay)
• Licensing details (product, license key, validity)
• Support messages & attachments
• Basic analytics (aggregated traffic & error logs)

How we use it

• Process orders, verify payments, and issue licenses
• Provide support & service notifications
• Improve reliability and product quality

Payments

We use Razorpay to process payments. Card/bank details are handled by Razorpay and are not stored on EpicSoft servers.

Data sharing

We do not sell personal data. We share data only with essential providers (e.g., Razorpay, email delivery) to operate the service.

Security

We use HTTPS, hashed passwords, and access controls. No system is 100% secure; please use strong, unique credentials.

Your rights

• Access, update, or delete your account data
• Export licenses and invoices
• Close your account by contacting support

Contact

support@epicsoft.in • Harlur, Bangalore 560102, India